FAQ's

Yes, you can! You must be a licensed esthetician to be able to get wholesale pricing and professional-sized products. If you are interested in doing so, visit our wholesale website here.

Our products are not sold in retail stores. However, you can find our products in some spas!

Janssen Cosmetics has a Certified Vegan and Organic line. Janssen Cosmetics is manufactured and produced in Europe (Germany) which has a strict ban on animal testing, making all of our skincare products animal-cruelty free.

Each product line has a particular protocol for how to most effectively use the products. You can view and download each protocol on its corresponding shopping page.

Yes! Janssen Cosmetics has a skincare line specifically designed to cater towards individuals with a sensitive skin profile. You can view the entire Sensitive Skin collection here.

We are constantly working to improve our products and formulas to provide the best results for our customers. Technology is constantly advancing and we are always trying to use the latest technology in skincare science to create new products.

We have a few different resources that can help you find which products will work best for you! You can take a look at our Skincare Guide and determine your skincare profile. You can also take a look at which skincare lines we suggest for each age group here.

All Janssen Cosmetics products are manufactured in Germany

The average shelf-life of our skincare products is around 3-5 years. Storing products in cold temperatures will prolong the shelf-life.

The Janssen skincare brand has been around for 20+ years and we are sold in over 75+ countries around the world!